September 2025 Newsletter

Avatar for Integrated Skills Written by Integrated Skills

Sep 1, 2025

Posted in:

News

Share this post

Welcome to our brand new newsletter!

In this edition, we’ll be highlighting some of the fantastic software developments available to our existing clients.

Read on to find out about key features of our SmartSuite solution, as well as three RouteSmart migration pathways to suit your needs.

Let’s bring your systems up to date; ready for Simpler Recycling and the further regulatory changes to come.

SmartSuite Mobile in-cab Integrated Skills

SmartSuite: The Management System for All Aspects of Waste & Recycling Operations

SmartSuite is packed with innovative and simple-to-use features that benefit the entire team; from drivers to back office staff and management.

For today, we’re focussing on our in-cab and web tools.

SmartSuite Mobile

Our in-cab solution navigates drivers along optimised routes using GPS – great stuff, but that’s not all…

The user-friendly interface allows drivers to:

  • Automatically generate completion data
  • Report service issues
  • Log ad-hoc tasks for other teams
  • Utilise two-way messaging for immediate communication between operations management and crews

Drivers can interact with the system as little or a much as preferred, with the proximity feature allowing for automatic service verification. Assisted collections can be flagged and confirmed as completed, comments can be logged to alert other crews of a property-specific issue, and photos can be allocated to missed bin reports, providing clarity and speed of resolution for back office staff and residents.


SmartSuite Web

A single, map-based platform that enables management to track all day-to-day service activity in real time, make instant & effective operational decisions and view service history.

This single, live viewpoint has far reaching capabilities, including:

  • Viewing driver-created messages such as “no access”, “container damaged”
  • Viewing evidentiary photos for clarity on any issues encountered
  • Sending messages to the driver’s in-cab device
  • Viewing the live status of each route as a percentage of completion
  • Viewing the entire service history for a particular address or service

Reports can be viewed in real time and/or downloaded from historic data. APIs can be used to link data to a CRM system – enabling the creation of public-facing calendars and alerts.


SmartSuite is fully integrated with the route optimisation solutions below as well as vehicle telematics and vehicle cameras.

We’ll be detailing further SmartSuite features in future newsletters – keep an eye on your inbox.


We Provide 3 Migration Options to Get You From Old to New

For all RouteSmart desktop users, the year ahead will see some changes as the old Esri ArcMap-based product is replaced.

Reach out for more information on our migration pathways:

RouteSmart Online Logo Integrated Skills

  • RouteSmart Online –

Operational for over 4 years in the US, well established in the UK and preferred by new clients including LB of Islington and Dudley MBC as well as those clients migrating from the old solution.

If you missed our June webinar, never fear. Over the coming weeks we will be contacting clients who are looking to migrate.

Contact Andy

RouteSmart for ArcGIS Pro Integrated Skills

  • RouteSmart For ArcGIS Pro –

Exclusive product for our street-based service clients. Do you apply route optimisation to street cleaning, gully emptying etc?

RouteSmart for ArcGIS Pro provides a range of GIS tools to manipulate data specifically relating to streets.

We’d love to talk you through it.

Contact Andy

RaaS Routing as a service Integrated Skills

  • RaaS –

Need automated dynamic routing to manage bulky waste collection, bin deliveries, etc?

RaaS (Routing -as-a-Service) is a Cloud only, system-to-system route optimisation solution that requires no manual intervention.

This route optimisation service has a successful API linking it to back-office systems such as CRMs.

Find out more


“RouteSmart software is a game changer from a logistics and service delivery perspective. It has the potential to transform how we provide services to our residents and creates a knowledge base for current and future crews and operatives”.

Darren Trowlen, Waste Collection Manager, Belfast City


RWM 2025 Integrated Skills

Meet us at the RWM Expo this September – Stand CT-G284


Integrated Skills.

A life-time, partnership approach to working with clients has led to decades of success since our incorporation in 1993.

We have continually developed new and innovative software and services for clients since our inception, and will continue to create the tools our sector needs for many years to come.


Helpful Links

Garden Waste Collections and Simpler Recycling: Technology Driven Solutions for Local Authorities

Commercial Waste Collection – Challenges in 2025

Waste Management Software vs The Scourge of Fly-Tipping: Creating a Coordinated Response for Local Councils

Would you like to know more?

Would you like to know more about September 2025 Newsletter? Fill in your details below and let us know how we can help.

Website Designed & Built by we are CODA