Webinar: How Waste Teams can improve their Customer Services – and Why it Matters

Learn from the UK’s Leading Customer Service Providers

Stuart Henshaw, Integrated Skills, discussed with Jo Causon, CEO of the Institute of Customer Services, the importance of customer services for Local Authority waste & CRM teams.

Note: This webinar is suitable for Waste Service Managers, Service Improvement Managers and Customer Services Managers.

View the Webinar below to Learn about:

• Why customer service matters: Embedding a Service Nation
• What local authorities can learn from the best of Customer Service in the UK

Jo was subsequently interviewed on BBC Breakfast discussing Service With Respect.
Read more and see the interview here.