This month we're focusing on a subject at the forefront of many people's minds - LGR and the formation of Unitary Authorities across the country.

We'll be covering the impact of LGR on waste and recycling collection and discussing our hand in the successful integration of local authorities.

We'll also make you aware of upcoming events and remind you of our client's access to our RouteSmart Masterclass webinar series.

Happy reading - and you know where we are if you have any questions!

The Impact of Local Government Reorganisation on Waste & Recycling Collection Activities

As more areas across England move towards single-tier, unitary authorities, Local Government Reorganisation (LGR) is expected to impact waste and recycling services significantly. The aim is to simplify governance, reduce duplication and deliver long-term savings. For waste services, however, the transition is far from straightforward.

Councils must harmonise collection policies, align contracts, integrate IT systems and redesign collection routes to reflect new authority boundaries and depot locations. Without careful planning, these changes can lead to service disruption, increased complaints and operational inefficiencies.

Common challenges include:

- Integrating customer and operational data

- Managing differing collection policies inherited from predecessor councils

- Reviewing fleet deployment

- Supporting staff and contractors through organisational change

While these challenges are significant, LGR also presents an opportunity to modernise services. Rather than simply combining existing operations, councils can redesign collection rounds, optimise fleet utilisation and introduce more data-driven ways of working.

Integrated Skills has extensive experience supporting Local Authorities through periods of organisational change.

Using RouteSmart Optimize, councils can model new collection scenarios and optimise routes for changing geographies and workloads, while SmartSuite provides crews with real-time information, helping maintain service quality even as rounds evolve.

With the right planning, technology and operational insight, LGR can become an opportunity to create more efficient, resilient and sustainable waste collection services.

Read the full blog.

The ISL Team's Thoughts...

“Having worked alongside local authorities for much of my career, I know that organisational change of this scale creates both opportunities and challenges. The hard work begins after the decision is made: integrating services, maintaining performance, supporting staff and ensuring residents continue to receive the services they rely on every day.

I think our partner, Frith Resource Management put it perfectly in their recent post re LGR:

"As local authorities reorganise and form larger unitary authorities in the period 2027 - 2028, legacy areas may have different service delivery types in place. Service unification will subsequently be explored to streamline the legacy governance arrangements. Experience tells us that this will not be a swift process, and harmonised services and governance will probably still be in development in many of these areas into the 2030’s."

Alan Paget, CEO, Integrated Skills

Two of Our Recent Clients Shared Their Overall Experience of Successful LGR in WRAP's Recent Webinar

With LGR high on the agenda for many councils, WRAP recently brought together waste leaders from two authorities that have already completed the transition to unitary status to share their experiences.

The webinar offered a valuable reminder that, while every authority's journey is different, many of the challenges and solutions are remarkably similar. One of the strongest themes heard throughout was that harmonisation is a journey, not a single event.

Bringing together different collection services requires far more than simply changing governance structures. It involves aligning collection frequencies, container types, depot operations, contracts, IT systems, communications, service standards and customer expectations, all while continuing to deliver reliable frontline services every day.

Both speakers emphasised the importance of preparation before Vesting Day. Early decisions around policy, branding, communications and service standards helped create consistency for residents - even where operational systems remained separate behind the scenes. Existing relationships between teams and partner organisations also proved invaluable in maintaining momentum throughout the transition.

The webinar highlighted that harmonisation doesn't end once the new authority is established. In West Northamptonshire, work continues to align service delivery methods, collection frequencies, back-office systems, contracts and routes several years after reorganisation. Similarly, North Yorkshire described an ongoing programme of transformation covering kerbside collections, working practices, Household Waste Recycling Centres and future infrastructure planning.

Perhaps the most reassuring message for authorities beginning their own LGR journey was that there is no need to achieve everything at once. 

Both councils demonstrated the value of phased implementation, careful prioritisation and evidence-based decision-making. Starting early, engaging stakeholders and testing options before committing to change were recurring themes throughout the discussion.

For senior waste officers now preparing for LGR, the webinar offered an encouraging perspective. While the scale of change can appear daunting, the experiences shared showed that with clear planning, strong collaboration and a focus on maintaining service continuity, reorganisation can become an opportunity to build more consistent, resilient and efficient waste services for the future.

RouteSmart Masterclass Series

Free Learning for All RouteSmart Users

One of the many benefits of being an Integrated Skills RouteSmart client is free access to our ongoing RouteSmart Masterclass webinar series. These sessions are designed specifically for users who want to build their knowledge, refresh existing skills and get even more value from their RouteSmart software.

Led by Josh Wheddon (pictured), one of our experienced Route Optimisation Consultants, the webinars provide practical, hands-on guidance in a relaxed format. Many of you will already know Josh from your RouteSmart training sessions, and his webinars continue that learning journey by exploring individual features, workflows and best practice in greater detail. They also provide an opportunity for users to ask questions and share experiences with other RouteSmart users.

Our most recent Masterclass, held on the 23rd of July, focused on one of the most important aspects of day-to-day route management: Route Editing. The session explored why route editing is such a valuable tool for operational teams and demonstrated how users can efficiently make changes as services evolve.

The RouteSmart Masterclass programme continues throughout the year. Each webinar is designed to help users develop confidence in the software while discovering new ways to improve efficiency and get the very best from their investment.

If you've not yet joined one of the sessions, we would encourage you to do so. They're free, informative and designed specifically with our RouteSmart user community in mind. Keep an eye on our webinar page and your inbox for details of upcoming sessions.

Upcoming Events: RWM and More

16-17 September 2026 - NEC, Birmingham: RWM

With our expanded stand (CT-G284) at this years’ RWM we'll have plenty of space on to accommodate clients, prospects & partners. Come and talk to us about route optimisation and waste & recycling, street cleansing & winter maintenance management software.

23-24 September 2026 - Excel, London: Parcel+Post Expo

Find us at Hall: 11, Stand: 11.205 along with our route optimisation software partner, RouteSmart Technologies. Come along to discover the latest delivery technology, hear from senior leaders, and explore new ideas shaping the sector.

8-9 October 2026 - Hilton Metropole, Birmingham: LARAC

Andy Clewes and Stuart Henshaw will be on the ISL stand - feel free to pop by and hear how clients are using our RouteSmart route optimisation solutions to plan for LGR, food collection roll-outs and electric/hydrogen vehicle trials. Also on show is the latest iteration of SmartSuite – ISL’s waste & recycling management software.

Upcoming events listed here.

Are you following us on LinkedIn?

If not, now is a great time to connect with us and keep up to date with the latest developments in route optimisation, waste management technology and operational best practice.

Our company page shares regular updates and news about software enhancements, client success stories, case studies, upcoming webinars, industry events and product developments. It's an easy way to stay informed about what's happening across the sector and discover how organisations are using technology to improve efficiency and service delivery.

It's also worth following members of the ISL team who regularly share their own insights, experiences and commentary on industry topics. Their posts often explore practical challenges facing local authorities and environmental services, along with emerging technologies and new ways of working.

A great example is CEO Alan's recent post highlighting an Ordnance Survey article examining the important role route optimisation software can play in helping organisations reduce fleet emissions and support decarbonisation goals. It's exactly the kind of practical, thought-provoking content our team enjoys sharing with the wider RouteSmart community.

Whether you're looking for operational tips, technology updates or simply want to keep your finger on the pulse of the industry, we'd love to connect with you. Follow the Integrated Skills company page and our team members on LinkedIn to make sure you never miss an update.

ISL Company Page

Alan Paget - CEO

Stuart Henshaw - Business Development Director

Andy Clewes - Client Services Director

Nathan Burch - Implementation Consultant

The post August 2026 Newsletter: Local Government Reorganisation: Our Thoughts, Solutions and Case Studies appeared first on Integrated Skills.

This month we're focusing on the emerging differentiator in the market - user experience (UX). We've always championed excellent customer support; from enquiry to rollout and well beyond. Now that seamless technological integration is widely expected, it's our UX that really makes us stand out in a crowd.

We're also covering recent events and how we are able to support clients with our GIS capability and experience that goes well beyond route optimisation.

Enjoy the read - and if you need us, you know where we are!

Oadby & Wigston SmartSuite Rollout

It has been our absolute pleasure to assist Oadby & Wigston Borough Council with a highly successful rollout of our SmartSuite software solution.

Oadby & Wigston Borough Council cover part of Leicestershire with a population of around 60,000. Their team approached us in 2025 with a view to utilising several modules of our SmartSuite solution, including Webview, Jobs Management and In-cab Service Verification and Navigation.

Our work with the team at Oadby & Wigston really highlighted our commitment to excellent customer service. The roll out included face to face training, constant contact throughout and "boots on the ground" problem-solving.

Read the full case study here.

“Integrated Skills stand out because of their excellent software, but also their customer service. We felt supported and heard from day one as we were able to speak to Jonathan directly throughout. We can drop him a message and be confident of a response within the working day, with all of our ideas taken on board and put into future plans.

They were flexible in accommodating a few delays on our end, went the extra mile by meeting with us in person to train teams and solve problems, and are just generally great to work with."

Dominique Druce, System Support Officer at Oadby & Wigston

“The team at Oadby & Wigston now have enhanced visibility via real time driver reporting, optimised in cab routes, and clear communication of assisted collections and service updates directly to drivers.”

Implementation Consultant, Jonathan Uttley

SmartSuite: Minimal Touch, Maximum Impact

As integrations become simpler and more accessible, client-focus is shifting. The question is no longer: "Can your systems seamlessly integrate?" Instead, the question is now: "Who can deliver the best experience for the staff handling the tech day-to-day?"

This was the key theme of our 30th April webinar, “SmartSuite – Minimal Touch, Maximum Impact”. Integrations are now expected as standard - the real differentiator is the quality of the user experience. This is exactly where SmartSuite has been designed to stand apart.

As discussed throughout the webinar, SmartSuite is built around the principle of “minimal touch, maximum impact”. The software quietly handles the complexity in the background, allowing drivers, crews, supervisors, and back-office teams to focus on their work rather than wrestling with technology.

Read about the webinar here.

Supporting Customers With Next-Generation UX

At Integrated Skills (an employee-owned company) we take user experience extremely seriously, so this became the focus of our recent blog.

At the heart of our commitment is the ongoing evolution of SmartSuite’s user experience (UX). Working closely with customers, our development and design teams are creating a next-generation interface that is more intuitive, consistent and efficient for operational users.

The focus is on reducing clicks, simplifying workflows and presenting the right information at the right time; helping teams complete tasks quicker and with greater confidence. By combining modern design principles with real-world operational feedback, SmartSuite continues to evolve in ways that support productivity, adoption and long-term customer success.

From implementation and onboarding through to day-to-day support, our focus is always on creating long-term partnerships that genuinely support operational teams. Our clients receive ongoing support, designed to help them continue creating value from their systems long after go-live.

Clients receive as standard:

• Direct access to experienced Implementation Consultants
• In-person onboarding and training
• Responsive support through email and messaging platforms
• Access to our dedicated support desk
• Continued collaboration as operational needs evolve

This approach results in quick resolutions and builds long-term working relationships. Our clients are never left navigating operational challenges alone.

Read the blog here.

Keeping Our Finger on the Pulse

We've attended and sponsored multiple events since our last newsletter did the rounds - here's a what we've been up to:

• Feb 2026: APSE Street Cleansing Seminar
• March 2026: Ordnance Survey Partner Conference
• April 2026: Small Posts and Islands Postal Forum
• May 2026: IFAT
• May 2026: Utility Week Live
• Upcoming: RWM, Parcel & Post Expo and LARAC

Feb 2026: APSE Street Cleansing Seminar

As proud sponsors, we had a fantastic day with APSE - a great way to spend a Thursday in Solihul! One of our clients, Geoffrey Knight (Environment and Design Manager at Durham County Council) gave a great talk entitled "Sweeping Change: How Technology Is Transforming Street Cleansing Services in Durham" and we met with established, new and prospective clients throughout the day.

March 2026: Ordnance Survey Partner Conference

As a long standing Ordnance Survey partner, we attended the annual partner conference at OS HQ near Southampton. A great day full of insightful talks, meetings and even a little fun.

April 2026: Small Posts and Islands Postal Forum

We have supplied route optimisation software to the parcel and postal sector for over 15 years, including well-known names such as DX Group, CTT (Portugal Post), Isle of Man Post and MaltaPost.

For several years, we have proudly sponsored the Forum, led by Derek Osborn (a long-respected figure within the global small posts and islands community). The forum brings together CEOs, COOs and other senior executives to collaborate on shared operational challenges, exchange practical insights, and advance common strategic goals.

May 2026: IFAT

This was well worth the flight to Munich! We had a brilliant response from attendees as they visited our stand to find out more about ISL. We came away with strengthened relationships and plenty of inspiration.

Did you know we work with the cities of Leipzig and Chemnitz amongst others to optimise their street cleansing, waste and recycling operations?

May: Utility Week Live

We settled into the Birmingham NEC to joined the Ordnance Survey team on their stand, showcasing our software portfolio: RouteSmart Route Optimisation, Trafficworx, Highwayworx and Emergencyworx.

Upcoming Events.

Deposit Return Scheme & GIS Services

As the Deposit Return Scheme (DRS) continues to develop across the UK, the scheme administrator, “Exchange for Change”, are considering the operational and logistical challenges it may bring.

Integrated Skills are well-versed in this space already.

We supported Zero Waste Scotland with planning the (now defunct) Deposit Return Scheme, delivering drive time analysis, detailed route plans and infrastructure analysis to help determine the most efficient logistics network and minimise operational costs.

Our team can support organisations with a range of GIS services including location analytics, heat mapping and drivetime analysis - not just route optimisation.

Whether you need support identifying the best locations for facilities, understanding catchment areas, planning collection infrastructure, or creating efficient routes for non-waste services, we can help turn complex data into practical operational decisions.

How Are You Using SmartSuite?

Newcastle - From Cab to Quad

Hot off the press: After deploying SmartSuite for their waste and street cleansing services, our innovative customers at Newcastle City Council are taking an innovative approach to weed control...

The team are trialling the use of SmartSuite with their fleet of quad bikes! The same in-cab system that has transformed day-to-day operations for the waste management team will now optimise routes for their weed spraying team.

We are impressed!

The post June 2026 Newsletter: UX, Recent Events and SmartSuite Mobile on Quad Bikes appeared first on Integrated Skills.

Spring Has Sprung!

Hello and welcome to our first newsletter of 2026!

We haven't hit your inboxes since December last year but for good reason - things have been busy...

We've been sponsoring and speaking at APSE, working through our RouteSmart partner's re-brand, planning our march webinar on Simpler Recycling and writing about the Local Government reorganisation we're sure is top of mind for you all.

Throw in some new integrations from Fleetclear and updates to our PowerBI connector and we've been kept nicely busy throughout Q1. Read on for the details and get in touch if we can support you at all.

APSE Street Cleansing Seminar

For our second year, Integrated Skills were delighted to act as lead sponsors for the APSE (The Association for Public Service Excellence) Street Cleansing & Street Scene Seminar 2026.

We gathered at the National Conference Centre (Motorcycle Museum) in Solihull on the 5th February and really enjoyed manning our stand and meeting everyone who came to chat with us.

One of our clients, Geoffrey Knight (Environment and Design Manager, Durham County Council) gave a presentation "Sweeping Change: How Technology Is Transforming Street Cleansing Services in Durham"

In this fantastic talk, Geoffrey covered the many areas in which Durham County Council have seen positive changes thanks to integrating technology, including:

• Digitising to manage services
• Evaluating work
• Providing Service Confirmation to improve public satisfaction

A summary of the event can be found here - if you've never been along to an APSE event, we highly recommend it.

Simpler Recycling Webinar

Our next webinar is on the 26th March 2026.

We'll be joined by Victoria Crawford our go-to independent waste and resources management consultant, for a comprehensive update on the Government’s Simpler Recycling strategy.

As always, the webinar is free to attend

This session is ideal for anyone involved in Waste Operations or Policy roles who needs a clear summary of the strategy’s current developments and next steps.

Topics will include:

• Simpler Recycling
• Extended Producer Responsibility (EPR)
• Deposit Return Scheme (DRS)
• Commercial Recycling
• Food Waste

Plus: A live Q&A session – no question is too small!

A Warm Welcome to Integrated Skills

We are so pleased to welcome some exciting new and rebooted clients:

• North Yorkshire Council: Route Optimisation Consultancy
• Shropshire Council: RouteSmart for ArcGIS Plan subscribers
• Chelmsford City Council: Migration from RSAG to RS Optimize, Navigator to SmartSuite Mobile, and Fusion to SmartSuite Web

The Impact of Local Government Reorganisation on Waste & Recycling Collection Activities

Our January blog laid out the 5 key challenges faced by Local Authorities who are facing reorganisation:

1. Policy Harmonisation
2. IT and Data Integration
3. Fleet and Route Optimisation
4. Staffing and TUPE Considerations
5. Procurement and Contract Alignment

2 of these 5 key issues rang particularly true of our new client, North Yorkshire Council (the largest authority in England), who are currently utilising our Route Optimisation services.

Our team are working with the Authority to bring together existing waste data from each of the seven ‘legacy’ Council areas' IT systems to formulate one data set - a ‘single source of truth’.

This is the key requirement for Integrated Skills’ next challenge; to provide ideal waste collection routes across the new authority.

The blog covers why waste and recycling collections are impacted by necessary shake ups, lessons learned from both past and planned reorganisations, and how we can help with the transition:

Read the full blog here

Fleetclear Camera Integration

Introducing Integrated Skills' vehicle camera partners, Fleetclear.

ISL have been working with Fleetclear to integrate their camera systems with our SmartSuite software.

This useful integration allows back-office teams to view a live feed and also capture footage as needed, improving safety, mitigating the financial risk of insurance claims, and increasing operational efficiency.

SmartSuite & PowerBI: Turn SmartSuite Data into Clear Decisions

Our 6th January article (link below) explains how our new SmartSuite Power BI Connecter makes your operational data work harder for you.

Without any manual exports and no double handling, your teams can turn live SmartSuite data into clear dashboards in minutes.

It's simple, fast and built for busy services.

The connector gives access to a wide range of data, including:

• Reports
• Operators
• Vehicles
• Route Events
• Job Instances
• Trade Sites and Events

This means you can create anything from simple management reports to detailed, cross-service dashboards - no matter how complex, your data becomes visual, easy to read and ready to share.

The outcome:

• Broader access to operational insight
• Clearer reporting across departments
• Better informed decisions

Whether you already use SmartSuite, work with Integrated Skills in another way, or are new to us, Power BI integration could transform how your authority uses data.

We'd love to show you what's possible.

RouteSmart Product Rebrand

Our RouteSmart partners from across the pond have informed us of several product name changes, detailed below. Rest assured, there are no changes to the products themselves, the changes are in name only.

• RouteSmartOnline will become RouteSmart Optimize
• RouteSmart for ArcGISPro will become RouteSmart Plan
• RouteSmart RAAS will become RouteSmart Engine

You will see these changes reflected on our website, in our communications and in our marketing over the next few months.

“It’s been a great start to the year. We all understand the challenges facing our council clients and they aren’t getting any easier, but it’s inspiring to see how innovation and amazing collaboration are driving real improvements on the ground.” -
Alan Paget , CEO at Integrated Skills

The post March 2026 Newsletter: Adventures at APSE, Local Goverment Reorganisation & New Integrations appeared first on Integrated Skills.

Hello, and Welcome to Our October Newsletter

This month we'll be updating you on our experience at the Resource & Waste Management Expo, highlighting some of our most successful integrations and how they could work for you, and bringing some exciting new tech to your attention.

Resource & Waste Management Expo 2025

We always enjoy the RWM Expo, and this year was no different.

Our Business Development Director, Stuart Henshaw and Jonathan Uttley, our Implementations Consultant (above) manned our stand and had some great conversations with industry peers, as well as existing and prospective clients.

Simon Erskine, one of our Senior Developers, caught up with Danielle Baci from RouteSmart Technologies, our route optimisation software supplier (below). It's always a pleasure to meet with our tech partners in real life!

Some of the new tech on display was really inspiring and exciting to see too...

Integrations

We’ve been shouting about the need for integrated solutions since our formation (hence the name), and we're seeing outstanding results for our clients in this area.

Our latest integrations with other specialist software include:

• CRM Services - SmartSuite includes an Integrations API which connects to your CRM system (for example, Microsoft Dynamics), enabling your teams to view the ‘real-time’ service status for an address. We've now reduced double-handling further, and enabled CRM teams to make important service information changes within SmartSuite via our Integrations API.
• SmartSuite Power BI Connector - For Waste Managers, the routine service information gathered by SmartSuite forms powerful ‘service intelligence’ which can now be analysed - harnessing the power of Power BI via the SmartSuite Power BI Connector. Managers benefit from advanced reporting, allowing them to view trends and patterns.
• Fleetclear Vehicle Cameras - Integration work between Fleetclear and Integrated Skills means that clients with the Fleetclear Camera system can view footage within SmartSuite. Live cameras can be viewed within the SmartSuite platform, and short CCTV clips related to a specific service report (such as a non-presented bin) can be attached to the address service history, and viewed if the report is contested.
• Teltonika Telematics - SmartSuite is gaining traction in the street cleansing environment. By integrating with Teltonika, we give clients the ability to follow live routes and brushes/up/down data. Our partnership with nomix enviro also provides a live view of spray bar on/off. Clients can search for previous sweeping evidence too - we're excited about the possibilities for the further integration of telematics in the future.

Read more about our integrations in our April 2025 blog:

https://www.integrated-skills.com/intelligent-integration-technology/

Binsight has caught our eye!

While wandering around the RWM expo there is always something new to see, and one innovation that grabbed our attention was an intelligent helper/service bin solution to help authorities monitor resident’s participation in food waste collections.

The bin is wheeled along the footpath away from the vehicle, and each time the bin crew empty a food caddy into the bin, an ‘intelligent’ sensor automatically records the date/time/location stamp.

There are no codes or code-readers, and no bin-chipping required.

The Binsight system from Biffa, provides authorities with this GPS data, which can be analysed to show participation levels along each street. When linked with Power BI, it can be integrated with national statistics to identify trends and target interventions.

This tech is a free-standing project for Biffa - meaning you don't need to be an existing customer to utilise the scheme.

For more information, email binsight@biffa.co.uk.

Integrated Skills will be at the annual LARAC conference on the 8th & 9th October at the Hotel Metropole, Birmingham.

Stuart Henshaw & Andy Clewes will be presenting RouteSmart Optimize, and our SmartSuite (in-cab and back-office) solution. We’ll also be open to any waste composition analysis chat too.

Come and say hello 👋

“ISL are knowledgeable, friendly and apply both common sense and logic to their projects which is invaluable.”

Si Pocock-Cluley, Head of Operations Value & Innovation, Ubico

A life-time, partnership approach to working with clients has led to decades of success since our incorporation in 1993.

We have continually developed new and innovative software and services for clients since our inception, and will continue to create the tools our sector needs for many years to come.

Helpful Links

• Digital Waste Tracking with Integrated Skills
• Identifying Contaminated Bins: Why Modern Tech Requires Smart Management
• Intelligent Integration Technology

The post October 2025 Newsletter appeared first on Integrated Skills.

Welcome to our brand new newsletter!

In this edition, we'll be highlighting some of the fantastic software developments available to our existing clients.

Read on to find out about key features of our SmartSuite solution, as well as three RouteSmart migration pathways to suit your needs.

Let's bring your systems up to date; ready for Simpler Recycling and the further regulatory changes to come.

SmartSuite: The Management System for All Aspects of Waste & Recycling Operations

SmartSuite is packed with innovative and simple-to-use features that benefit the entire team; from drivers to back office staff and management.

For today, we're focussing on our in-cab and web tools.

SmartSuite Mobile

Our in-cab solution navigates drivers along optimised routes using GPS - great stuff, but that's not all...

The user-friendly interface allows drivers to:

• Automatically generate completion data
• Report service issues
• Log ad-hoc tasks for other teams
• Utilise two-way messaging for immediate communication between operations management and crews

Drivers can interact with the system as little or a much as preferred, with the proximity feature allowing for automatic service verification. Assisted collections can be flagged and confirmed as completed, comments can be logged to alert other crews of a property-specific issue, and photos can be allocated to missed bin reports, providing clarity and speed of resolution for back office staff and residents.

SmartSuite Web

A single, map-based platform that enables management to track all day-to-day service activity in real time, make instant & effective operational decisions and view service history.

This single, live viewpoint has far reaching capabilities, including:

• Viewing driver-created messages such as “no access”, “container damaged”
• Viewing evidentiary photos for clarity on any issues encountered
• Sending messages to the driver's in-cab device
• Viewing the live status of each route as a percentage of completion
• Viewing the entire service history for a particular address or service

Reports can be viewed in real time and/or downloaded from historic data. APIs can be used to link data to a CRM system - enabling the creation of public-facing calendars and alerts.

SmartSuite is fully integrated with the route optimisation solutions below as well as vehicle telematics and vehicle cameras.

We'll be detailing further SmartSuite features in future newsletters - keep an eye on your inbox.

We Provide 3 Migration Options to Get You From Old to New

For all RouteSmart desktop users, the year ahead will see some changes as the old Esri ArcMap-based product is replaced.

Reach out for more information on our migration pathways:

• RouteSmart Optimize -

Operational for over 4 years in the US, well established in the UK and preferred by new clients including LB of Islington and Dudley MBC as well as those clients migrating from the old solution.

If you missed our June webinar, never fear. Over the coming weeks we will be contacting clients who are looking to migrate.

Contact Andy

• RouteSmart For ArcGIS Pro -

Exclusive product for our street-based service clients. Do you apply route optimisation to street cleaning, gully emptying etc?

RouteSmart Plan provides a range of GIS tools to manipulate data specifically relating to streets.

We'd love to talk you through it.

Contact Andy

• RaaS -

Need automated dynamic routing to manage bulky waste collection, bin deliveries, etc?

RaaS (Routing -as-a-Service) is a Cloud only, system-to-system route optimisation solution that requires no manual intervention.

This route optimisation service has a successful API linking it to back-office systems such as CRMs.

Find out more

“RouteSmart software is a game changer from a logistics and service delivery perspective. It has the potential to transform how we provide services to our residents and creates a knowledge base for current and future crews and operatives”.

Darren Trowlen, Waste Collection Manager, Belfast City

Meet us at the RWM Expo this September - Stand CT-G284

Integrated Skills.

A life-time, partnership approach to working with clients has led to decades of success since our incorporation in 1993.

We have continually developed new and innovative software and services for clients since our inception, and will continue to create the tools our sector needs for many years to come.

Helpful Links

https://www.integrated-skills.com/garden-waste-collections-and-simpler-recycling-technology-driven-solutions-for-local-authorities/

https://www.integrated-skills.com/commercial-waste-collection-challenges-faced-in-2025/

https://www.integrated-skills.com/waste-management-software-vs-the-scourge-of-fly-tipping-creating-a-coordinated-response-for-local-councils/

The post September 2025 Newsletter appeared first on Integrated Skills.