In our annual Christmas Webinar, we speak to
Dr Anna Willets - President of CIWM,
Emily Carrigan - Manager at Rainbow Junktion Community Cafe and Foodshare in Leeds,
John Rodigan - Head of Environment & Building at Fife Council,
as well as listening to music from Simeon Walker.

The post Christmas Webinar: Tackling Food Poverty, fighting waste and building recycling & re-use communities appeared first on Integrated Skills.

Next in line from the Integrated Skills' webinar series, comes a RouteSmart Masterclass looking at how we can feedback real world data into RouteSmart.

Once routes become operational, it is easy to forget to benchmark these against actual performance. Routes may have been designed a long time ago using broad assumptions and it is possible that more accurate information is available. 

Making use of real world performance data improves the reliability of RouteSmart models. Making use of the best available data can also highlight areas where changes need to be made, helping improve your service.

During the webinar we will demonstrate how you can factor in real world data to your routes and will also be answering one of your questions from FreshDesk.

Find the webinar here.

Note: We would expect participants to be trained in RouteSmart for ArcGIS

The post RouteSmart Masterclass: Improving your routes with real-world feedback appeared first on Integrated Skills.

Learn from the UK’s Leading Customer Service Providers

Stuart Henshaw, Integrated Skills, discussed with Jo Causon, CEO of the Institute of Customer Services, the importance of customer services for Local Authority waste & CRM teams.

Note: This webinar is suitable for Waste Service Managers, Service Improvement Managers and Customer Services Managers.

View the Webinar below to Learn about:

• Why customer service matters: Embedding a Service Nation
• What local authorities can learn from the best of Customer Service in the UK

Jo was subsequently interviewed on BBC Breakfast discussing Service With Respect.
Read more and see the interview here.

The post Webinar: How Waste Teams can improve their Customer Services – and Why it Matters appeared first on Integrated Skills.

In our latest webinar we investigate the UK Gov Waste & resource Strategy.

UK Government Resources and Waste Strategy for England – Update No. 3 for local authorities. Stuart Henshaw will discuss the latest news and updates for local authorities with Victoria Murray FCIWM – Tetra Tech

Consistent Collections – the Government’s response to the latest consultation is due & how local authorities should prepare for this response

EPR update – we will discuss DEFRA’s recent update which gave a detailed introduction to the approach the Government will take – one that will impact local authorities significantly

DRS – Government attention is focused on Scotland’s DRS roll-out with latest news on Scotland’s DRS roll-out preparations

The post Gov Waste Strategy Update – Consistent Collections, EPR, and DRS appeared first on Integrated Skills.

Our most recent webinar was a RouteSmart Masterclass covering Strategic Modelling.

Services continually change over time, but legislation such as the Resources and Waste Strategy, can have a significant impact on Local Authority services. In this webinar we will discuss how you can carry out strategic modelling using RouteSmart to examine the impact of changes on your services. We will highlight the important considerations when carrying out strategic modelling and outline the key data involved.

The content of this webinar is suitable for trained RouteSmart users of all abilities (beginner to advanced).

Log in to Freshdesk to view here.

The post Webinar: RouteSmart Masterclass – Strategic Service Modelling appeared first on Integrated Skills.

In our most recent webinar, Stuart spoke to James Kay, Director of Resource Efficiency Wales and Lisa Jones, Team Leader Waste Compliance & Development at Blaenau Gwent County Borough Council. First, Stuart recognised the world-beating success of Welsh local authority recycling – four Welsh authorities have already reached the 70% target, and all Welsh authorities together met the 2019/20 target of 64%.
But how much of this success has been due to ‘consistency of collections’ and how much have other factors played a part, such as: a national strategy & mandatory recycling targets to meet zero waste by 2050, strong measures to reduce residual capacity, a funded residual & food waste treatment infrastructure, and a commitment to education and enforcement. It’s a good one!

The post Webinar: Wales – 3rd best recycling country in the world – have consistent collections been the key? appeared first on Integrated Skills.

As many of you know, ESRI ArcGIS is the underlying software used for RouteSmart. You may not know, that included with your ArcGIS licence, you have a wealth of online products and tools available to you.

In this webinar, ISL would like to showcase some of the tools for data capture within ArcGIS Online, such as Survey 123, Field Maps and Dashboards.

Survey 123 and Field Maps allow you to capture point, line and polygon data when out in the field, on your phone or tablet devices. Dashboards then allows you to visualise the results of your survey on one screen as a variety of maps, statistics, lists and charts.

These tools are fantastic for carrying out bin surveys for your communal locations or litter bins, and for plotting polygon areas such as grass areas for mowing. The content of this webinar is suitable for waste, winter maintenance and street cleansing applications.

Visit Freshdesk to view Darina's Webinar here

The post Webinar: RouteSmart Masterclass – ArcGIS Online Data Capture appeared first on Integrated Skills.

The winter maintenance season is well under way, but are you already starting to think ahead to the 2022/23 season? We held a webinar an Jan 27th to investigate.

ISL has a large portfolio of winter maintenance projects and in this webinar we share some of our experiences with you, to give you some food for thought as to improvements you could make to your own service.

• Would you like to carry out some modelling to reduce your vehicle fleet or perhaps you need to add resource due an ever increasing or changing coverage network?
• Could you save money by going down a 'domain-approach', only deploying vehicles within the coldest domains based on the daily forecast?
• Have you assessed your routes against the relevant documentation and emergency preparedness plans to ensure that all risk is mitigated?
• Would you like your routes to take into consideration varying road widths (average road width data available within the OS Highways streets data), to ensure you don't over-salt and more importantly don't under-salt?
• Intrigued to find out more about automated spreading?
• Are you looking to review and edit your priority gritting routes?

See it on our Freshdesk portal here.

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