In this webinar, Josh will provide a walkthrough of the different ways to give feedback, such as feature requests via tools within the RouteSmart Optimize environment.

We will also look at how to get step-by-step guidance on the processes and features in RO.

Join Josh Wheddon, one of our Route Optimisation Consultants, on Wednesday 20th May 2026 at 3pm.

Note: We would expect participants to be trained in RouteSmart Optimize

Sign Up Below:

The post Webinar: RouteSmart Masterclass – RouteSmart Optimize Feedback & Assistance Tools appeared first on Integrated Skills.

Redefining In-Cab Experience for Local Authorities

At Integrated Skills, we build software that does the hard work behind the scenes—so it’s easier to use in the cab.

SmartSuite, our in-cab and back-office platform, is designed around drivers and crews: intuitive map-based interfaces, spoken prompts like “Assisted Collection at No. 22,” and automatic street completion updates that reduce effort throughout the day.

We’ll be showcasing our latest UI and demonstrating how SmartSuite handles the complexity of real-world operations—simply and reliably.

For supervisors, the same principle applies. Our back-office tools take on the heavy lifting, helping solve daily operational challenges in smarter, more efficient ways.

Sign up to future webinars below:

The post Webinar: SmartSuite – Minimal Touch, Maximum Impact appeared first on Integrated Skills.

Why it's important, how it can help - everything you need to know...

Waste Composition Analysis (WCA) has climbed the ranks from a useful, insightful tool to what is now a core element of modern waste strategy.

Across the UK and beyond, organisations are using WCA to better understand what is really in their waste streams, and utilising this knowledge to support smarter decision-making, create clearer policies, and provide more efficient services.

Why Waste Composition Analysis Matters More Than Ever

The waste sector is rapidly evolving, with huge changes coming into play in recent years. New legislation, changing public behaviour, and rising operational costs have made waste management more complex

In this free webinar, we will discuss:

• The regulatory background
• Ensuring a Robust & Representative Sample
• How to ensure Safe & Accurate Fieldwork
• Detailed Analysis and Benchmarking

Join Stuart Henshaw & Matt Coe from Integrated Skills, and Paul Frith from Frith Resources

Stuart Henshaw leads the Webinar Programme at Integrated Skills (ISL), offering insights on improving waste service performance and quality. He heads business development with a special interest in the company's new next-gen software, SmartSuite, and wearing another hat - he leads ISL's Waste Composition Analysis work. Stuart is a CIWM Centre Councillor for the North East.

Paul Frith - Frith Resources

Expert in Council environmental services to enhance performance, make efficiencies, reduce carbon, consult with the public, procure services, waste comp. analysis, strategies & business cases - worked with >130 Councils. Paul has issued technical papers and written technical waste management publications for Government and other public sector bodies both nationally and internationally.

Matt Coe - Integrated Skills

Integrated Skills' WCA Field Manager and leads our work in the field. Matt has over 15 years’ experience in waste composition analysis and has led teams over many years at both Integrated Skills and previously at MEL, across a wide range of projects. He has worked in HWRC, residual, DMR, food and garden waste analysis, energy from waste - feedstock analysis. Matt's previous experience includes WRAP-commissioned food waste analysis projects, and QA work for DEFRA on Waste Composition Analysis projects.

Sign up below!

The post Webinar: Waste Composition Analysis – a Strategic Tool to Navigate Simpler Recycling appeared first on Integrated Skills.

A Comprehensive Update on the Government’s Simpler Recycling Strategy

Join us for an in-depth 45-minute webinar where we’ll provide a thorough update on the Government's Recycling & Waste Strategy. This session is ideal for anyone involved in Waste Operations or Policy roles who wants a clear summary of the strategy’s current developments and next steps.

Topics will include:

• Simpler Recycling
• Extended Producer Responsibility (EPR)
• Deposit Return Scheme (DRS)
• Commercial Recycling
• Food Waste

Plus: A live Q&A session – no question is too small!

Note: This is a free webinar and will be recorded. A link to the video will be sent to all registrants.

Victoria Crawford FCIWM CEnv.

Stuart will be joined by Victoria Crawford -

Victoria is an award-winning independent consultant specialising in waste and resource management, with over 19 years of industry experience. She provides strategic and practical advice to local authorities, government bodies, and private organisations, supporting areas such as compliance, procurement, efficiency reviews, and sustainable waste solutions. She is a Fellow of the Chartered Institute of Wastes Management (FCIWM) and a Chartered Environmentalist (CEnv).

Victoria has provided technical advice on areas including service performance, legislative compliance, contract procurement, and service insourcing. This will be her sixth annual update on the Government’s Waste Strategy, for this webinar.

Stuart Henshaw

Stuart Henshaw leads the Webinar Programme at Integrated Skills, offering insights on improving waste service performance and quality. He also heads business development and oversees the company's new next-gen software, SmartSuite. Stuart is a CIWM Centre Councillor for the North East.

Sign up to future webinars below!

The post Webinar: Government’s Simpler Recycling Strategy, March 2026 Update appeared first on Integrated Skills.

View the Webinar here.

Sign up to future RouteSmart Masterclasses below:

The post RouteSmart Masterclass – RouteSmart Optimize Planner appeared first on Integrated Skills.

As much a part of Christmas as pigs in blankets,  Stuart Henshaw will be in conversation with some fine guests and be entertained with some top class music. There will be quiz questions with some top-notch Christmas gifts for prizes.

Stuart’s guests this Christmas are:

• Jen Sparrow, Waste Manager at Bridgend Council – Wales top recycling authority
• Victoria Crawford – Integrated Skills go-to consultant on the shape of Government’s Simpler Recycling
• Dan Roberts – WRAP. Dan provides local authority support and much more!

As ever beautiful piano music to ease you into the Christmas season from Simeon Walker.

Sign up to future webinars below:

The post Now that’s what I call Waste Management appeared first on Integrated Skills.

The post RouteSmart Masterclass – RouteSmart Optimize Dispatcher appeared first on Integrated Skills.

Up next in the Integrated Skills webinar series is a RouteSmart Masterclass, where we'll present an overview of RouteSmart's latest product, RouteSmart Optimize.

We will guide you through the new environment, highlighting the core features of RouteSmart Optimize and the tools available to users. This webinar will offer an overview of the updated software, helping you become familiar with its tools, functions and overall navigation.

Join Josh Wheddon, one of our Route Optimisation Consultants, on Thursday 26th June 2025 at 3pm.

Note: We would expect participants to be trained in RouteSmart for ArcGIS

Sign up below:

The post RouteSmart Masterclass: RouteSmart Optimize Overview appeared first on Integrated Skills.

This session is ideal for anyone involved in Waste Operations or Policy roles who wants a clear summary of the strategy’s current developments and next steps.

Topics will include:

• Simpler Recycling
• Extended Producer Responsibility (EPR)
• Deposit Return Scheme (DRS)
• New Burdens Funding
• Local authority collection trends (e.g., the impact of 3- or 4-week collections)

Plus: A live Q&A session – no question is too small!

Note: This is a free webinar and will be recorded. A link to the video will be sent to all registrants.

About Victoria Murray FCIWM CEnv.

Stuart will be joined by Victoria Murray - a Principal Consultant at Eunomia Research & Consulting and a well-respected waste management consultant who is known to regular attendees on this webinar series.  Victoria has provided technical support and advice on areas including service performance; legislative and policy compliance; contract procurement; contract renegotiation; and support to service insourcing.

Victoria deserves a long-service medal🏅as this year she will have presented updates on the Government’s Resources and Strategy for this webinar for five years (such is the speed of this waste legislation 😬).

About Stuart.

Stuart Henshaw heads Integrated Skills’ Webinar Programme which supports waste & resource managers understand how to improve their service performance & service quality. There is now a growing webinar archive on a wide range of waste-related topics on the Integrated Skills website.

Stuart also heads business development at Integrated Skills - providing waste management software & consultancy services, and most recently, the company's recently-released, next-gen, in-cab and back-office system - SmartSuite.

Stuart is a CIWM Centre Councillor, supporting its members in the North East.

Since lock-down, Stuart been fulfilling a lifelong ambition to learn to play the piano. His wife is delighted that his piano has a headphone socket 🎧.

Sign up for more webinars below.

The post 2025 Update – Government’s Recycling & Waste (Simpler Recycling) Strategy appeared first on Integrated Skills.

Lively topical waste management debate, our review of 2024, a quiz - with prizes - all mixed with some beautiful piano music to stir your Christmas spirit.  

Sign-up below to join Stuart in this end-of-year discussion with three big names in the waste management world.

A festive tradition almost as beloved as pigs-in-blankets, the Integrated Skills Christmas Webinar is back!

This year’s event features:

• Insightful waste management discussions.
• Beautiful live piano music by Simeon Walker.
• A fun quiz with exciting prizes.

We'll reflect on 2024's waste management highlights and dive into hot topics like:

• 3 or 4-weekly bin collections: So far the new Government has said nothing on the previous Government's approach. Our speakers will debate the pros and cons.
• Recycling for all: Should every home have access to recycling, even in areas with low participation or quality issues?

Don’t miss this mix of festive cheer and thought-provoking debate!

We’ll have piano pieces from Pianist and Composer, Simeon Walker to stir the Christmas spirit. Simeon is now a seasoned member of the Christmas webinar team!

Our Quiz: Which Nation is second in the World's Best Recyclers?  We have some great quiz questions (but not that one) and some cracking prizes for the correct answers...

About Stuart

Stuart Henshaw heads Integrated Skills’ Webinar Programme which supports waste & resource managers understand how to improve their service performance & service quality. There is now a growing webinar archive on a wide range of waste-related topics on the Integrated Skills website.

Stuart also heads business development at Integrated Skills - providing waste management software & consultancy services, and most recently, the company's recently-released,  next-gen, in-cab and back-office system - SmartSuite

Stuart is a CIWM Centre Councillor, supporting its members in the North East.

Since lock-down, Stuart been fulfilling a lifelong ambition to learn to play the piano. His wife is delighted that his piano has a headphone socket 🎧.

The post Christmas Webinar 2024 appeared first on Integrated Skills.